Masticating Cold Juicers 2-Speed Electric

Sales tax will be added to orders shipped to the following states: Alabama, Arkansas, California, Colorado, Connecticut, Florida, Georgia, Hawaii, Illinois, Indiana, Kentucky, Louisiana, Maine, Massachusetts, Michigan, Minnesota, Nebraska, Nevada, New Jersey, New York, North Dakota, Ohio, Oklahoma, Pennsylvania, Rhode Island, South Dakota, Texas, Utah, Vermont, Washington, West Virginia, Wisconsin, and Wyoming. 

Currently, accessories and parts can only be purchased online. 

We suggest washing the blade manually using warm soapy water right after each use. A brush can help clean hard-to-reach spots. The cups and accessories are safe to be placed on the top shelf of a dishwasher. For the motor base, make sure it is unplugged and wipe it clean with a warm soapy cloth. Avoid washing the blade or motor base in the dishwasher.

Our juicer also has a self-protection function. If the working time exceeds 20 minutes, it will automatically shut down to protect the motor from overheating. Remember to allow the juicer to cool off before attempting to use it again.

If the juicer is stuck and not operating properly, try the following steps! • Turn the power switch to “OFF” position. • Pull out the power plug • Plug in the power supply again after waiting for a few minutes • Turn the power switch to “REV” position and hold it for a few seconds • Try operating again If this reverse function is not working, please contact our customer service so that we can help you find a solution.

Check to ensure that the silicone outlet where the metal lever of the Auger/ Spiral is inserted has not been damaged and is installed correctly.

Our accessories are made of high-quality and food-grade materials. However, citrus fruits and vegetables such as carrots (with strong carotene) contain acids and strong coloring that may stick to the surface of our accessories, which is why they may be difficult to clean over time. To prevent this, you should avoid squeezing large amounts of acidic fruits at one time. Remember to always soak and/ or wash immediately after use. For carrots and other hard vegetables or fruits, cut them into small pieces before putting them into the juicer. In this way, you can extract more juice and prevent food from being too hard, which can cause damage to the juicer accessories and shorten the juicer’ s service life. To prevent rusting of accessories or parts from getting stuck, you need to disassemble (there is a separate section dedicated to helping you through disassembling the product) and rinse them thoroughly immediately after use and let them dry completely before assembling them again.